Member Driven Value.
The United Business Association now offers direct-to-consumer medical lab tests. DirectLabs is the leader in direct access laboratory testing. All blood tests are offered at a savings of up to 20% to 80% off typical lab costs. Confidential results are available online in as little as 24 hours for most tests.
First time customers will create a "MyDLS" account. Customers will be able to access this account with their username and password at any time to view test orders, sign HIPAA release forms, print requisitions, and view or print results, all online, securely, and confidentially.
Order Your Test
Order online at website listed in your member guide and click on the "Order Test" tab, or call the number located in your member guide to place your test order. Please use the code listed in your guide when placing your order either on the phone or online.
Print Your Documents
Within 2-4 Hours, DirectLabs will generate a requisition and upload it to the customer's account during normal business hours. An email will be sent notifying the customer to log in to their account and print off their requisition.
Go to Lab Location
Using the "Lab Locator" option, find a patient service center location convenient to your home or work.
Results available online, most results are received in 24-48 hours, and uploaded securely and confidentially to your MyDLS account. If you would like your test results sent to your Healthcare Provider, you must log onto your account and complete the online HIPAA form.
Not available in MA, MD, ND, NJ, NY, RI and SD. THIS IS NOT INSURANCE.
Terms, Conditions & Disclosures
Nurseline, Direct Labs, Emergency Travel & Roadside Assistance
This plan is not insurance. This is your agreement as Cardholder with Coverdell & Company, Inc. (a "discount medical plan organization", "DMPO"). It is effective on the date of acceptance of Cardholder's application for enrollment in the UBA Membership and for the period of your plan. DMPO shall provide Cardholder with a listing of participating providers, Cardholder shall excuse DMPO from any liability for errors in such listing. Providers are subject to change without notice. Cardholder is responsible for choice of provider, verification that the provider is a current participant and for payment for goods and services. No portion of any provider's fee will be reimbursed or otherwise paid by Coverdell. You are solely responsible for payment. Savings are based on the provider's usual fees or on national or regional fees for the service or product. Actual savings will vary depending on your location and the specific products or services purchased. Providers may offer certain products or services to the general public at prices lower than the Program price. In that event, members will always be charged the lower price. This is a discount program and not insurance. Program discounts cannot be used in conjunction with any other network based program.
Although DMPO screens participating providers to ensure appropriate credentials and qualifications to provide goods and services, DMPO does not otherwise guarantee nor is responsible for the quality of such service or product purchased by the Cardholder. Coverdell reserves the right to modify any benefits included in Your Program, but will make every attempt to replace any benefits with a comparable benefit. If your state requires that we notify you of changes to your benefits, Coverdell will do so.
Payment of membership fee is made by the billing source authorized by You in accordance with the payment terms to which You agreed. DMPO reserves the right to increase or decrease the membership fee for each renewal membership term effective upon renewal of Your membership. Membership is not transferable. You have a family membership, only you and your immediate family may use the membership. "Immediate family" means you, your spouse, and children living in your home. Should a single member wish to add family members on a family plan, call the customer service number shown on the membership I.D. card.
General Complaint Procedure. Complaints of any nature may be filed with Coverdell & Company, Inc. the discount medical plan organization at 8770 W Bryn Mawr, Suite 1000, Chicago, IL 60631. Complaints will be acknowledged in writing to you within 30 calendar days. Should you remain dissatisfied with the results from your complaint with the discount medical plan organization, you may contact the Commissioner of Insurance, Division of Insurance, the insurance department, or other agency which regulates this product in your state. Contact us at 1-800-308-0374 to obtain complaint contact information.
Termination and Cancellation. You may terminate Your membership at any time by logging into www.ubamembers.com - select the Billing link and submit a cancellation request or by calling at 866-438-4274. You can also notify us in writing at 409 W Vickery Blvd, Fort Worth, TX 76104. Your cancellation will be effective promptly upon the receipt of Your cancellation notice and You will no longer be billed for Your membership.
THIS IS NOT INSURANCE
Governing Law and Arbitration. Your membership is governed and controlled by the laws of the State of Illinois. Any dispute arising from or related to Your Membership shall be resolved by binding, non-appealable private arbitration conducted in accordance with the Rules of American Arbitration Association in Chicago, Illinois, unless required by a member's individual state laws to resolve in a different location. This provision shall survive the termination of Your membership and shall be subject to the Federal Arbitration Act.
Governing Law and Arbitration for Montana Residents. Your membership is governed and controlled by the laws of the State of Montana. Any dispute arising from or related to Your membership shall be resolved by a voluntary private arbitration conducted in accordance with the Rules of the American Arbitration Association in the State of Montana. This provision shall survive the termination of Your membership and shall be subject to the Federal Arbitration Act.
South Dakota Residents. If you cancel the program you are not obligated to make any further payments under the program, nor are you entitled to any benefits under the program for any period of time after the last month for which payment has been made.
Disclosure. This plan is NOT insurance. This plan is not a qualified health plan under the Affordable Care Act (ACA). Some services may be covered by a qualified health plan under the ACA. This plan does not meet the minimum creditable coverage requirements under M.G.L.c. 111M and 956 CMR 5.00. This is not a Medicare prescription drug plan. The plan provides discounts at certain health care providers of medical services. The plan does not may payments directly to the providers for medical services. The plan member is obligated to pay for all health services but will receive a discount from those health care providers who have contracted with the discount medical plan organization. The range of discounts will vary depending on the provider type and services provided. This plan is administered by Coverdell & Company, Inc., a licensed discount medical plan organization at 8770 W. Bryn Mawr, Suite 1000, Chicago, IL 60631, 1-800-308-0374. To view a list of participating providers visit: http://www.gapplusplan.com/ubalabs.html. This plan is provided to you at no cost and you may cancel at any time.